Privacy Policy

Last Updated: May 20, 2026

ZazGlo, Inc. ("ZazGlo," "we," "us," or "our") operates the ZazGlo website, mobile application, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Services, and describes the choices and rights that may be available to you.

1. Scope

This Privacy Policy applies to personal information we collect through:

• our website;
• the ZazGlo mobile application;
• your account registration and profile;
• your communications with us; and
• other interactions with our Services.

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from or accessible through our Services. We are not responsible for the privacy practices of those third parties.

2. Information We Collect

Depending on how you use the Services, we may collect the following categories of information:

A. Account and Contact Information

This may include:

• name;
• email address;
• username;
• password or account authentication details;
• account preferences; and
• other information you provide when creating or managing your account.

B. Profile, Routine, and App Input Information

This may include information you choose to provide through the Services, such as:

• skincare preferences;
• product preferences;
• routine information;
• shelf information;
• flower or Florium selections;
• user feedback;
• saved items;
• notes; and
• other content or information you submit through the app or website.

C. Communications

If you contact us, join a waitlist, request support, respond to surveys, or otherwise communicate with us, we may collect:

• your contact details;
• the content of your message; and
• any related records of our communications.

D. Device, Usage, and Technical Information

When you use the Services, we may automatically collect certain technical and usage information, such as:

• IP address;
• device type;
• operating system;
• app version;
• browser type;
• language settings;
• referring pages;
• dates and times of access;
• crash data;
• diagnostics; and
• information about how you interact with the Services.

E. Information from Cookies and Similar Technologies

On our website and, where applicable, in the app, we may use cookies, pixels, SDKs, analytics tools, and similar technologies to remember preferences, understand usage, improve performance, support security and operations, and support communications, analytics, product development, and similar business purposes.

3. Sources of Information

We collect personal information:

• directly from you;
• automatically from your device and your use of the Services;
• from service providers and technology partners who support our operations; and
• from other sources you choose to connect or interact with through our Services.

4. How We Use Information

We may use personal information to:

• provide, operate, maintain, and improve the Services;
• create, manage, and support your account;
• personalize your experience;
• generate or display app features, recommendations, routines, product matches, shelf displays, flower displays, and related outputs;
• support AI-assisted, machine-learning, or automated personalization and recommendation features within the Services;
• respond to support requests and communicate with you;
• send service-related notices, updates, and administrative messages;
• monitor, troubleshoot, secure, and debug the Services;
• detect, investigate, prevent, or address fraud, abuse, security incidents, or illegal activity;
• comply with legal obligations and enforce our rights, policies, and agreements; and
• develop, improve, test, and support new or existing features, products, and services.

5. How We Disclose Information

We may disclose personal information to the following categories of recipients:

A. Service Providers and Vendors

We may share information with third parties that provide services on our behalf, such as:

• hosting and cloud infrastructure providers;
• authentication providers;
• analytics providers;
• customer support providers;
• email or communications providers;
• security and fraud-prevention vendors;
• AI, machine-learning, or model-infrastructure providers that help support recommendation, personalization, automation, or related product features; and
• other vendors that help us operate, maintain, improve, and support the Services.

B. Legal, Safety, and Compliance Recipients

We may disclose information if we believe doing so is necessary to:

• comply with law, regulation, legal process, or governmental request;
• protect the rights, property, or safety of ZazGlo, our users, or others;
• investigate or prevent fraud, abuse, security incidents, or illegal activity; or
• enforce our Terms, policies, or other agreements.

C. Business Transfers

We may disclose information in connection with a merger, acquisition, financing, asset sale, bankruptcy, reorganization, or other corporate transaction.

D. With Your Direction or Consent

We may disclose information when you ask us to or otherwise direct us to do so, or when you otherwise consent.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the Services;
• maintain your account;
• comply with legal obligations;
• resolve disputes;
• enforce our agreements; and
• support security, fraud prevention, product improvement, and legitimate business operations.

When we no longer need personal information, we will delete, de-identify, or anonymize it as appropriate, unless we are legally required or permitted to retain it.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.

8. Children's Privacy

The Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us and we will take appropriate steps to investigate and address the issue.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, subject to exceptions under applicable law. These rights may include the right to:

• know whether we process your personal information;
• access the personal information we hold about you;
• correct inaccurate personal information;
• delete personal information;
• obtain a copy of certain personal information in a portable format;
• opt out of certain processing, such as targeted advertising, the sale of personal information, or certain profiling activities, where applicable; and
• appeal a denial of your privacy request, where applicable.

To make a privacy request, please contact us at support@zazglo.com. We may need to verify your identity before fulfilling your request. If we deny your request, and you are entitled to appeal under applicable law, you may submit an appeal by replying to our response or by contacting support@zazglo.com with the subject line Privacy Appeal.

10. California Privacy Notice

If you are a California resident, California law may provide additional privacy rights. These may include the right to request:

• the categories of personal information we collect about you;
• the categories of sources from which we collect personal information;
• the business or commercial purposes for which we collect, use, or disclose personal information;
• the categories of third parties to whom we disclose personal information;
• the specific pieces of personal information we have collected about you;
• deletion of personal information, subject to certain exceptions;
• correction of inaccurate personal information; and
• information about whether we sell or share personal information, if applicable.

If we engage in practices that trigger additional notice or opt-out rights under applicable privacy law, we will provide those rights and related disclosures as required by law. If you are a California resident and would like to exercise your rights, please contact us at support@zazglo.com.

11. Texas Privacy Notice

If you are a Texas resident, Texas law may provide privacy rights regarding your personal data. If applicable, these rights may include access, correction, deletion, portability, and the right to opt out of certain processing activities. To exercise those rights, please contact us at support@zazglo.com. If we decline to take action on your request, you may appeal by contacting support@zazglo.com with the subject line Privacy Appeal.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy and revise the "Last Updated" date above. Your continued use of the Services after the updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise any privacy rights available to you, please contact us at:

Email: support@zazglo.com
ZazGlo, Inc.
United States